Privacy Policy

Sofistay.com may process the following types of personal data:

• name,
• email address,
• phone number,
• the content of a contact request or inquiry,
• property or accommodation information provided in a listing,
• uploaded photos and descriptions,
• technical and identification data required for user accounts,
• analytics-related statistical data processed on the basis of consent.

2.1. Listing submitters

For listing submission and listing management, Sofistay.com processes the data provided by the user, including listing text, uploaded photos, contact details, and category or location fields required to display the listing properly.

2.2. Contact requests

If a visitor contacts Sofistay.com, the purpose of processing the submitted data is to respond to the request, manage the matter, and enable further communication where necessary.

2.3. Children

The service is not intended for individuals under the age of 16. Individuals under 16 should not provide personal data through the website. If the controller becomes aware that personal data has been collected from a child under 16, the controller will take the necessary steps to delete the data.

Sofistay.com may use cookies, which are small text files stored on the visitor’s device. Cookies may be used to ensure the proper operation of the website, remember visitor preferences, and, if consent is given, measure website traffic statistically.

3.1. Cookies necessary for website operation

3.2. Google Analytics 4

The website may use Google Analytics 4 on an optional basis to analyze website traffic and user behavior statistically. Analytics measurement starts only if the visitor gives consent to analytics cookies.

3.3. External tracking tools not used

According to this Privacy Policy, the website does not use Hotjar, Meta/Facebook Pixel, Google Ads remarketing cookies, or cookies related to a webshop, shopping cart, or online payment system.

The purposes of processing may include, in particular:

• operating the website,
• publishing and managing listings,
• managing user accounts,
• responding to inquiries and handling communication,
• preventing abuse and maintaining system security,
• statistical analysis based on visitor consent.

Depending on the situation, the legal basis for processing may include:

• the data subject’s consent,
• performance of a contract or steps taken before entering into a contract,
• compliance with a legal obligation,
• the controller’s legitimate interest.

• contact request data: until the matter is closed, or for a reasonable period where justified,
• listing-related data: while the listing exists and for the necessary retention period afterward,
• user account data: while the account exists and for any period required by law or legitimate interest,
• analytics data based on consent: until consent is withdrawn or until the relevant cookie expires.

Under applicable data protection laws, data subjects may have the following rights:

• the right to information,
• the right of access,
• the right to rectification,
• the right to erasure,
• the right to restriction of processing,
• the right to data portability,
• the right to object,
• the right to withdraw consent at any time.

Requests may be sent to office@sofistay.com.

If a data subject believes that the processing of their personal data violates applicable data protection laws, they may contact the Hungarian National Authority for Data Protection and Freedom of Information (NAIH) and may also seek judicial remedy.